5. Why are the goods I received not exactly the same color as pictured on your website?

All of our pieces are handmade,  this is why we can have some small differences. Those differences are not defects, they are the result of the handmade process.
There are many steps in the production process who can have influence on the finish. We are playing with those variations to get very unique pieces.
When a piece comes from a factory, it is efficient,but also very “inert”. We are giving to our pieces a soul, they are made by humans; they are perfectly imperfect.