FAQ
Helpdesk Shop
– Are all your products available in stock?
– I forgot my password. What do I do?
– Do you offer FREE samples?
– How to make a payment?
– How to apply my credit left on Khmer Ceramics for my new order?
– How to make a payment for my order via credit card?
– What is your discount policy?
– How can I know the status of my order?
– Can I make any changes to my order And how?
– How do you deal with those temporarily unavailable items after I place an order?
– How long does it take to ship my goods from Cambodia to my country?
– Can we pay the shipping in the destination?
– How do I save on shipping?
– Do you ship to PO Box?
– Do you offer FREE Shipping?
– Why are the goods in mixed color I received are not exactly same color as the picture on your website shows?
– What can I do if I could not find the goods on your website?
– What if the goods arrive damaged?
– Why I can’t get your email responses?
– How to use Coupon?
– What’s your return policy?
– The Difference between Khmer Ceramics & Pro Khmer Ceramics?
– What is Ceramics?