7. Do you offer FREE Shipping?

Helpdesk Shop

Yes, if the volume of your order is above 1 Cubic Meter. We do offer FREE Shipping by Sea Freight for nearly all countries worldwide as follows:

        1) FREE Shipping Cost.

        2) 30~45 Working days (mainly is ~25 days for shipping, not include the time to prepare or make your order).

        3) Min. Volume of your order is 1 Cubic Meter;

        4) Only charge 160USD/order for handling fee;

        When you pick up the products at your local port, you need to pay the customs for the handling fee, document fee, detention fee etc.

       You can contact  your local forwarder for the details.

If the volume of your order is above 1 Cubic Meter (value +/- USD 3,000), and you do not need the goods urgently, we suggest you ship the goods via sea freight. We now offer FREE shipping charge for sea freight, we only charge USD160 each shipment for the handling fee.  NO shipping cost. You can choose the nearest international sea port and check out the order, we will send you the invoice. Sea freight taking about 30~45 working days to arrive at destination port depends on the distance. But to ship by sea freight you need to pick up goods from your local sea port and need to do custom clearance and pay some duty etc., as for duty, there are different rules in different Countries, if you want to know detailed information, you’d better check with your agent or local custom.

Maybe the following content make you more clearly.
Cambodia Part: send out the order through container to you, free shipping only take USD160 handling fee.

While the order is leaving from Cambodia, we be in charge of the shipping. When the order arrives at you, you should do the custom clearance, duties and VAT payment.. etc, after that, you can ship them to your home. If you feel this is complicated, I personally advice you employ one shipping agency to do the custom clearance and manage with port, door to door shipment. If you have familiar shipping agency, you can please tell us when we prepare to send the order out. If you do not have any familiar shipping agency and want us to find one for you, we can do that, but the cost will be on your behalf, which is not included in the USD160 handling fee. If you have any question, please feel free to contact us.

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